Retail Print Solutions Team Lead

Staples, Inc.; New York (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at hundreds of retailers

And many more benefits

Job summary

Staples, Inc. is seeking a Print Supervisor to lead a team in selling total print solutions and supporting customers in achieving print and marketing goals. You will work collaboratively in a fun, team-oriented retail culture while driving results and customer satisfaction.

After applying, you may have the opportunity for an in-person interview. Staples offers a comprehensive benefits package including medical, dental, vision, 401(k), and discounts.

Qualifications

• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
• Attention to detail and keen eye for noticing quality issues.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Skills

Team leadership

Customer engagement

Sales approach

Microsoft Word

Attention to detail

Tools

Salesforce

Job description

Staples, Inc. is seeking a Print Supervisor to lead a team in selling total print solutions and supporting customers in achieving print and marketing goals. You will work collaboratively in a fun, team-oriented retail culture while driving results and customer satisfaction.

After applying, you may have the opportunity for an in-person interview. Staples offers a comprehensive benefits package including medical, dental, vision, 401(k), and discounts.