Retail Print Solutions Lead — Sales & Team Coach

Staples, Inc.; La Vale (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

Bonus plan eligible

401(k) with company match

Full medical, dental and vision保险

Associate discounts

Discounts at hundreds of retailers

Career development program

Job summary

Staples, Inc. in La Vale, MD is seeking a Print Supervisor to lead a team in selling and delivering total print solutions that meet customers' marketing goals. You will foster a collaborative, customer-focused retail culture and help drive results.

You will coach associates in exceptional service, manage priorities, and leverage Salesforce to build relationships. The role emphasizes integrity, teamwork, and flexible scheduling.

Qualifications

• Experience directing a team and supervising others while managing multiple priorities.
• Basic computer skills: open/save/send files, email, Word or similar.
• Attention to detail and ability to spot quality issues.
• Proven ability to engage customers and understand their needs.
• Collaborate effectively in a fast-paced environment.
• Resolve conflicts in a calm, cooperative way.
• Uphold honesty and integrity with business information.
• Ability to lift/move materials (10–50 pounds).

Responsibilities

• Connect with customers to provide creative print/marketing solutions.
• Drive customer satisfaction through engagement and quality.
• Coach associates in service excellence and consultative selling.
• Lead a team focused on operational excellence and profitable sales.
• Ask open-ended questions to tailor total print solutions.
• Use Salesforce.com to manage customer relationships and outreach.
• Be flexible to perform other duties as assigned.

Skills

Team supervision

Customer engagement

Communication

Conflict resolution

Collaboration

Honesty and integrity

Physical stamina

Lead by example

Tools

Salesforce

Job description

Staples, Inc. in La Vale, MD is seeking a Print Supervisor to lead a team in selling and delivering total print solutions that meet customers' marketing goals. You will foster a collaborative, customer-focused retail culture and help drive results.

You will coach associates in exceptional service, manage priorities, and leverage Salesforce to build relationships. The role emphasizes integrity, teamwork, and flexible scheduling.