Retail Print Solutions Lead — Sales & Service

Staples; San Luis Obispo (CA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Paid time off

Associate discounts

Job summary

Staples is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions in-store. You will drive sales, develop associates, and coach on consultative selling while maintaining outstanding customer service.

Join a fast-paced retail environment in California where you’ll manage priorities, engage customers, and leverage Salesforce for relationship growth. This role offers full-time hours and comprehensive benefits.

Qualifications

• Experience directing a team and/or supervising others while managing many priorities.
• Ability to collaborate and work cooperatively in a high paced environment.
• Experience overcoming objection and engaging with customers to understand their needs.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open-ended questions to offer appropriate options and deliver a total print solution to drive sales.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.

Skills

Team leadership

Customer engagement

Microsoft Word

Attention to detail

Communication

Conflict management

Physical stamina

Sales/upselling

Objection handling

Tools

Salesforce

Job description

Staples is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions in-store. You will drive sales, develop associates, and coach on consultative selling while maintaining outstanding customer service.

Join a fast-paced retail environment in California where you’ll manage priorities, engage customers, and leverage Salesforce for relationship growth. This role offers full-time hours and comprehensive benefits.