Retail Print Sales Supervisor

Staples, Inc.; Raynham (MA); On-site; USD 50,000 - 65,000; Full time

Job summary

Staples, Inc. is seeking a Print Supervisor to join their team in Raynham, MA. This role involves leading a team to achieve high customer satisfaction and effective print solutions while enjoying full-time hours and great perks including paid time off and comprehensive health benefits.

Benefits

Full-time hours

Generous paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Discounts at retailers

Qualifications

• Experience directing a team and managing multiple priorities.
• Basic computer skills for email and file management.
• Ability to lift/move materials in the 10-50 pound range.

Responsibilities

• Lead and develop a team focused on sales and operational excellence.
• Connect with customers to provide tailored print solutions.
• Coach associates in consultative selling and service.

Skills

Customer Engagement

Team Leadership

Conflict Management

Attention to Detail

Sales Solutions

Tools

Salesforce.com

Microsoft Word

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program, and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental, and vision insurance
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• And many more benefits

Play a key role in helping your store, your people, and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Be flexible to perform other duties as assigned
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open-ended questions to offer them appropriate options, and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save, and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously

Staples does not sponsor applicants for work visas for this position.