Retail Print Sales Supervisor

Staples; Franklin (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous paid time off

401(k) with company match

Full medical, dental and vision insurance

Dental insurance

Vision insurance

Associate discounts

Retailer discounts

Bonus plan

Job summary

A leading retail company in Franklin, TN is seeking a Print Supervisor to lead a team in delivering tailored print solutions. You'll engage with customers to ensure satisfaction while coaching associates. The ideal candidate should have experience in team leadership, flexibility in scheduling, and basic computer skills. This position offers full-time hours and generous benefits, focusing on building relationships with customers and ensuring operational excellence.

Qualifications

• Experience directing a team and managing multiple priorities.
• Basic computer skills for handling electronic files and emails.
• Ability to manage conflict in a cooperative manner.
• Attention to detail and keen eye for noticing quality issues.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Connect with customers to provide print and marketing solutions.
• Drive customer satisfaction through quality and engagement.
• Lead and develop a team for operational excellence.
• Be flexible to perform other duties as assigned.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open-ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.

Skills

Customer engagement

Conflict management

Flexibility

Attention to detail

Team leadership

Tools

Salesforce.com

Microsoft Word

Job description

5 days ago Be among the first 25 applicants

Print Supervisors

direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team‑oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in‑person interview within minutes.

Get great perks

• Full‑time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win

• Connect with customers and build relationships to provide creative solutions and value‑added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Be flexible to perform other duties as assigned
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open‑ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in‑store engagement and proactive outreach to grow relationships

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment
• Ability to lift/move materials in the 10‑50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

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