Retail Photo Operations Lead - Guest-Facing Growth

Ultipro; Pigeon Forge (TN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid training

Growth opportunities

Fun culture and atmosphere

Starting pay $17.50/hr

Job summary

Magic Memories in Pigeon Forge, TN, is seeking a Retail Photo Operations Assistant Manager to help greet guests and create memorable experiences at the Titanic Museum. You will lead a retail team, drive sales, and supervise daily operations in a fast‑paced, guest‑focused environment.

Requirements include a high school diploma and at least 1 year of people management experience; 2 years of guest service in hospitality/retail is preferred.

Qualifications

• 1-year people management experience and/or training.
• 2 years guest service experience preferred in hospitality/retail.
• Strong leadership and coaching abilities.

Responsibilities

• Greet guests and create Magic Memories with world‑class service.
• Lead a retail team to achieve sales goals and KPIs.
• Manage all operational aspects of a high‑volume souvenir photography operation.
• Act as lead manager in the absence of the Retail Photography Manager.
• Provide floor supervision, training, and motivation to staff.
• Ensure excellent customer service and respond to guest needs.
• Support operations 7 days a week, including weekends/evenings/holidays.

Skills

Leadership

Guest service

Written & verbal communication

Floor supervision

Education

High school diploma

Job description

Magic Memories in Pigeon Forge, TN, is seeking a Retail Photo Operations Assistant Manager to help greet guests and create memorable experiences at the Titanic Museum. You will lead a retail team, drive sales, and supervise daily operations in a fast‑paced, guest‑focused environment.

Requirements include a high school diploma and at least 1 year of people management experience; 2 years of guest service in hospitality/retail is preferred.