Retail Photo Ops Lead – Guest Experience & Sales
Magic-Memories
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Benefits offered by this job
Job summary
Magic Memories in Pigeon Forge, TN is looking for a Retail Photo Operations Assistant Manager to lead a high-volume souvenir photography operation at Dolly Parton's Stampede. You will supervise a retail team, drive sales, greet guests, and ensure outstanding guest service while maintaining the brand experience.
The role is full-time, non-exempt with base pay $18.00/hour plus performance-based commissions, paid training, and benefits.
Qualifications
- 1 year people management experience and/or training.
- 2 years guest service experience preferred in hospitality/retail.
- Demonstrated leadership with coaching and performance management.
- Able to meet sales targets in a busy retail environment.
Responsibilities
- Greet guests and create memorable experiences.
- Lead a retail team to achieve sales goals and KPIs.
- Oversee all operations of high-volume souvenir photography retail.
- Act as lead manager when Retail Photography Manager is absent.
- Provide floor supervision and administrative duties to keep guest service and sales on track.
- Develop, train, and motivate staff to improve guest service and financial results.
- Respond to guest requests and needs to ensure satisfaction.
- Capture moments and provide guests with memorable souvenirs.
Skills
Education
Job description
Magic Memories in Pigeon Forge, TN is looking for a Retail Photo Operations Assistant Manager to lead a high-volume souvenir photography operation at Dolly Parton's Stampede. You will supervise a retail team, drive sales, greet guests, and ensure outstanding guest service while maintaining the brand experience.
The role is full-time, non-exempt with base pay $18.00/hour plus performance-based commissions, paid training, and benefits.
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