Retail Photo Operations Assistant Manager - Wrigley Santa

Magic Memories; Chicago (IL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid training

Growth & advancement

Fun culture

Job summary

Magic Memories in Chicago, IL is hiring a Retail Photo Operations Assistant Manager for a fast-paced, guest-focused environment at our Wrigley Santa attraction. This seasonal/temporary role leads a retail team, greets guests, drives sales, and oversees daily operations.

Starting rate is $19.00 per hour with paid training, growth opportunities, and a fun culture. Flexible scheduling and a chance to meet travelers from around the world while creating memorable experiences.

Qualifications

• High school diploma or GED; 1 year of people management experience or training.
• 2 years guest service experience preferred in hospitality, food & beverage, or retail.
• Demonstrated leadership; coaching and ongoing performance management.
• Ability to meet sales targets and KPIs in a busy retail environment.
• Excellent written and verbal communication skills.
• Professional communication and appearance.
• Ability to support operations 7 days a week, including weekends, evenings, and holidays.
• Experience in digital photography is a plus, but not required.
• Background check

Responsibilities

• Greet guests and provide world-class service.
• Assist in leading a retail team to achieve sales goals.
• Assist with running all operational aspects of a high-volume souvenir photography retail operation.
• Act as lead manager in the absence of the Retail Photography Manager.
• Provide floor supervision and administrative duties, ensuring focus on guest service and sales goals.
• Develop, train, and motivate staff to achieve guest service and financial results.
• Respond to guest requests, expectations, and needs to ensure excellent customer service.
• Meet and interact with people from all over the world.
• Take photos and provide guests with memorable experiences and souvenirs.
• Learn how to capture and create memories that make people SMILE!

Skills

Leadership

Customer service

Communication

Coaching

Team management

Sales targets

Education

High School Diploma or GED

Job description

Job Details

• Posted on November 7, 2026
• Locations
  • Chicago, IL 60613, USA
• Operations
• Full-Time
• Requisition #: RETAI004085

Description

We Make People Smile

Picture yourself working at Magic Memories in a rewarding, fast-paced environment based in Chicago, IL. We are actively hiring for a Retail Photo Operations Assistant Manager in an exciting and dynamic atmosphere located at our iconic attraction Wrigley Santa!

What’s in it for you?

• Starting rate $19.00/hr
• growth and advancement!
• Fun culture and atmosphere!
• Paid training $$

Schedule/Shifts:

Hiring Immediately

• Shifts available any day(s) of the week/weekend during operating hours
• Flexible schedule

As an Assistant Retail Photo Manager:

• You will greet guests and create Magic Memories by providing world-class service.
• You will assist in leading a retail team to achieve sales goals.
• Assist with running all operational aspects of a high-volume souvenir photography retail operation.
• Act as lead manager in the absence of the Retail Photography Manager.
• Provide floor supervision and administrative duties, ensuring the team stays focused on guest service and sales goals.
• Develop, train, and motivate staff to achieve desired guest service and financial results.
• You will ensure excellent customer service by responding to guest requests, expectations, and needs.
• You will have the opportunity to meet and interact with people from all over the world.
• Take photos and provide guests with a memorable experience and souvenirs to take back home and share!
• Learn how to capture, and create memories that make people SMILE!

Requirements and other details:

• High school diploma or general education degree (GED). 1-year people management experience and/or training, or equivalent combination of education and experience.
• 2 years previous guest service experience preferred, but not required, within the hospitality, food, and beverage, or retail industries.
• Demonstrated leadership skills with the ability to support teams, develop culture, demonstrate coaching, and ongoing performance management.
• Ability and drive to assist in this 'hands-on' role, with demonstrated ability to meet sales targets and KPIs in a busy retail environment.
• Ability to demonstrate excellent written and verbal communication skills with customers, management, and cross-functional team members.
• Professional communication skills and appearance.
• Ability to support operations 7-days a week, including weekends, evenings, and holidays – it’s tourism after all!
• Experience in digital photography a plus, but not required.
• Background check

Job Type: Seasonal / Temporary - End Date 12/23/2026

Classification: NON-EXEMPT

At Magic Memories you will be a part of a retail team that will capture fun, interactive moments of guests at diverse attractions. These are published via both print and digital formats into storytelling products and then sold to our guests.

We offer a fun job with great opportunities to expand your retail and leadership experience with a company that encourages growth and advancement! We offer competitive wages and incentives too!

Magic Memories is a company that delights and amazes guests on the simple but universal concept of making people smile, and has driven that concept into its product, service, and innovation philosophy of capturing, creating, and sharing memories worldwide. For over 20 years our company has offered retail professionals with great opportunities that encourage growth and advancement in our expanding enterprise.

EQUAL EMPLOYMENT OPPORTUNITY - Magic Memories is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran’s status, or any other factor that is a prohibited consideration under applicable law.

Experience

Required

1 year: Retail/Hospitality Management Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.