Retail Pharmacy Technician — Patient Care Pro

Beth Israel Deaconess Medical Center, Inc.; Boston (MA); On-site; USD 36,000 - 47,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. is seeking a Retail Pharmacy Technician to provide technical support under the supervision of a licensed pharmacist in the outpatient/retail pharmacy.

Responsibilities include preparing take-home medications, compounding, inventory management, and bedside delivery to patients. The role involves training new technicians and pharmacy students, handling drop-off and pickup duties, and contributing to quality control tasks.

Qualifications

• High School diploma or GED required.
• Bachelor's degree preferred.
• Mass Registered Pharmacy Tech preferred, or Registration Pharmacy Technician Trainee required, or Certificate 1 Certified Pharmacy Technician preferred.
• 1-3 years related work experience required in Healthcare or Retail Pharmacy.
• Knowledge of prior-authorization workflows, payer relations, prescription claims adjudication, and general reimbursement procedures.
• Ability to develop strong relationships with diverse groups of professionals (physicians, nurses, administration, etc).
• Experience with computer systems required, including web based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Renews routine/maintenance medication requests for patients.
• Manages administrative responsibilities for faxing, filing, mailing, and documenting status in medical records of non-electronically routable prescriptions.
• Responds to formulary and medication assistance program inquiries and prioritizes efforts to address needs effectively and safely.
• Assists with the BIDMC transition of care program.
• Assists with medication reconciliations.
• Investigates and resolves prescription issues and communicates with patients for directions.

Education

Mass Registered Pharmacy Tech preferred

Registration Pharmacy Technician Trainee required

Certificate 1 Certified Pharmacy Technician preferred

Tools

Microsoft Office

Pharmacy computer systems

Job description

Beth Israel Deaconess Medical Center, Inc. is seeking a Retail Pharmacy Technician to provide technical support under the supervision of a licensed pharmacist in the outpatient/retail pharmacy.

Responsibilities include preparing take-home medications, compounding, inventory management, and bedside delivery to patients. The role involves training new technicians and pharmacy students, handling drop-off and pickup duties, and contributing to quality control tasks.