Retail Pharmacy Technician II - Pharmacy Support Services

gmh; Atlanta (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health & Wellness benefits

Retirement savings plan with employer

Paid time off & holidays

Job summary

Grady Health System in Atlanta is seeking a Pharmacy Technician to work under direct supervision of a registered pharmacist. You will prepare, package, and distribute medications, assist patients at point-of-sale, and manage daily cash handling with receipts and deposits.

You will also help maintain refrigerator logs, review orders, and assist with inventory and PAR-based restocking. Float duties across pharmacies and participate in workflow improvements as needed.

Qualifications

• High School diploma or GED required.
• Completion of an accredited Pharmacy Technician training program preferred.
• 1 year experience as a Pharmacy Technician; 2+ years preferred.
• Must be a registered Pharmacy Technician or Pharmacist Intern licensed with the Georgia Board of Pharmacy.

Responsibilities

• Under the direct supervision of a registered pharmacist, prepares, packages, and distributes medications and pharmaceutical supplies.
• Assist patients at point-of-sale and collect money with receipts and daily cash deposits.
• Maintain refrigerator logs and cleanliness of the prescription pharmacy.
• Review physicians' orders and transcribe information into patient drug profiles as appropriate.
• Inventory control and ordering based on PAR levels; ensure medications are in date.
• Float to other pharmacies as needed; support leadership in workflows and process improvements.
• Answer telephone with appropriate greeting and efficiency; greet customers professionally.

Skills

Pharmacy operations

Cash handling

Communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Pharmacy Technician training program (Preferred)

Job description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

RESPONSIBILITIES

• Under the direct supervision of a registered pharmacist, prepares, packages, and distributes medications and pharmaceutical supplies.
• Assist patients at point-of-sale
• Collect money, provide patient with a receipt, and prepare daily cash deposits consistently.
• Assist in maintaining refrigerator logs.
• Maintain the cleanliness of the prescription pharmacy in an organized manner.
• Report and/or forward operational issues to leadership and use reporting utilities appropriately to expedite resolutions.
• When appropriate, review physicians' orders and transcribe required information into patients' computerized drug profiles.
• Inventory control and order medications, based on PAR levels.
• Ensure medications are in date by performing monthly inspections of assigned areas.
• Return to Stock medication to patients' profile when appropriate.
• Greet customers in a courteous and professional manner.
• Utilize AIDET at all times.
• Answer telephone with appropriate greeting and efficiency.
• Assemble patients' medications for the pharmacist to check.
• Assist leadership in the implementation of workflows, process improvement initiatives and organizational directives.
• Float to other pharmacies, as needed, as determined by leadership.
• Other duties as assigned

QUALIFICATIONS

• High School Diploma or GED
• Completion of an accredited Pharmacy Technician training program (Preferred)
• 1 year experience as a Pharmacy Technician
• 2 or more years of experience as a Pharmacy Technician (Preferred)
• Must be a registered Pharmacy Technician or a Pharmacist Intern licensed with the State of Georgia Board of Pharmacy.

Core Competencies

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play