Retail Pet Care Experience Leader

PetSmart Store Support Group, Inc.; North Little Rock (AR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. is seeking a Retail Customer Service Lead to provide exceptional service to pet parents while upholding company values. This role involves leading associates, maintaining store standards, and enhancing the pet parent experience.

Ideal candidates should have 2+ years of retail experience and strong leadership skills. The position offers numerous benefits including health and wellness, tuition assistance, and a supportive working environment.

Qualifications

• 2+ years of retail experience in a customer-focused environment.
• Leadership experience preferred.
• Proficiency in computer applications.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide exceptional pet parent service.
• Drive pet parent experience strategies.
• Lead and mentor associates.
• Maintain store safety and cleanliness.

Skills

Customer service

Leadership

Communication

Organizational skills

Job description

PetSmart Store Support Group, Inc. is seeking a Retail Customer Service Lead to provide exceptional service to pet parents while upholding company values. This role involves leading associates, maintaining store standards, and enhancing the pet parent experience.

Ideal candidates should have 2+ years of retail experience and strong leadership skills. The position offers numerous benefits including health and wellness, tuition assistance, and a supportive working environment.