Retail Pet Care Experience Leader

PetSmart Store Support Group, Inc.; Alvin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. in Alvin, Texas, is seeking a Retail Customer Service Lead to ensure outstanding pet parent experiences and assist in associate development. You will manage service strategies, maintain store cleanliness, and handle customer interactions, contributing to a positive shopping environment.

The ideal candidate has over 2 years of retail experience, strong leadership qualities, and the ability to work flexible hours, including evenings, weekends, and holidays. Join our team and help us do anything for pets!

Qualifications

• 2+ years of retail experience in a customer-focused environment.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.

Responsibilities

• Provide exceptional service to pet parents.
• Facilitate the associate experience and support development.
• Promote and coordinate store events.
• Maintain store standards and cleanliness.

Skills

Retail experience

Leadership

Customer service

Communication skills

Organizational skills

Job description

PetSmart Store Support Group, Inc. in Alvin, Texas, is seeking a Retail Customer Service Lead to ensure outstanding pet parent experiences and assist in associate development. You will manage service strategies, maintain store cleanliness, and handle customer interactions, contributing to a positive shopping environment.

The ideal candidate has over 2 years of retail experience, strong leadership qualities, and the ability to work flexible hours, including evenings, weekends, and holidays. Join our team and help us do anything for pets!