Retail Personal Banking Advisor

Fifth Third Bank; Mableton (GA); On-site; USD 40,000 - 52,000; Full time

Job summary

Fifth Third Bank in Mableton, GA is launching a Retail Personal Banker I program designed to prepare you for a career in consumer banking. Selected candidates complete a 4- to 8-week onboarding with rotations in operations and Sales & Service, culminating in a certification that demonstrates readiness for the Retail Personal Banker job family.

The role emphasizes consultative selling and building lasting customer relationships.

Qualifications

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

Responsibilities

• Use the consultative sales process to build a thorough customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions using our value proposition.
• Proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focus on cross-selling to existing customers and engage in outside sales activities.
• Establish strong relationships with internal partners and refer customers for holistic solutions.
• Meet or exceed customer experience and production goals and support revenue growth.
• Provide guidance to CSRs on sales and referral processes.

Skills

Sales experience

Customer relationship building

Communication skills

Financial acumen

Education

College degree or equivalent

Job description

Fifth Third Bank in Mableton, GA is launching a Retail Personal Banker I program designed to prepare you for a career in consumer banking. Selected candidates complete a 4- to 8-week onboarding with rotations in operations and Sales & Service, culminating in a certification that demonstrates readiness for the Retail Personal Banker job family.

The role emphasizes consultative selling and building lasting customer relationships.