Retail Personal Banker II — Sales & Relationship Builder

Fifth Third Bank; Auburn Hills (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Fifth Third Bank in Auburn Hills, MI seeks candidates for a Retail Personal Banker II track, starting with a 4–8 week onboarding and rotation program in Operations and Sales & Service. The role emphasizes selling a full range of banking products and services and building lasting customer relationships.

As a Sales-oriented position, you will use consultative approaches to identify financial needs, maintain product knowledge, and collaborate with Mortgage, Small Business, Commercial, and

Qualifications

• College degree or work experience providing transferable skills.
• Experience in the financial industry preferred.
• Sales skills with ability to cross-sell to existing customers and acquire new customers.
• Ability to analyze financial information with basic math functions.
• Represents Fifth Third Bank professionally in appearance and communication.
• NMLS/MU4R registration required for employment.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers using approved marketing tools and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Refer customers to Business Partners for holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

College degree

Sales aptitude

Math skills

Professional image

Retail policies

NMLS registration

Education

College degree

Job description

Fifth Third Bank in Auburn Hills, MI seeks candidates for a Retail Personal Banker II track, starting with a 4–8 week onboarding and rotation program in Operations and Sales & Service. The role emphasizes selling a full range of banking products and services and building lasting customer relationships.

As a Sales-oriented position, you will use consultative approaches to identify financial needs, maintain product knowledge, and collaborate with Mortgage, Small Business, Commercial, and