Retail Personal Banker II: Relationship Builder & Growth Driver

Fifth Third; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Fifth Third Bank in Lafayette, IN hosts a Retail Personal Banker II track after completing a 4-8 week onboarding with rotations in Operations and Sales & Service. A certification follows to demonstrate readiness for the Retail Personal Banker role.

The position focuses on deposits, loans, and fee-based services while building trusted customer relationships. The program emphasizes cross-selling, referral activity, and collaboration with partners.

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire customers and cross-sell.

Responsibilities

• Use consultative sales process and needs assessment to build customer profiles.
• Maintain knowledge of Retail products and recommend suitable solutions.
• Engage with partners and referrals for holistic financial solutions.
• Meet/exceed customer experience and production goals and drive revenue growth.
• Promote customer satisfaction with a professional demeanor and discretion.

Skills

Sales aptitude

Communication skills

Mathematical ability

Customer service

Education

College degree or work experience in finance

Job description

Fifth Third Bank in Lafayette, IN hosts a Retail Personal Banker II track after completing a 4-8 week onboarding with rotations in Operations and Sales & Service. A certification follows to demonstrate readiness for the Retail Personal Banker role.

The position focuses on deposits, loans, and fee-based services while building trusted customer relationships. The program emphasizes cross-selling, referral activity, and collaboration with partners.