Retail Personal Banker II: Growth & Relationships

Fifth Third Bank; United States; On-site; USD 38,000 - 60,000; Full time

Job summary

Fifth Third Bank in Warren, Michigan seeks a Retail Personal Banker II for a development track through a 4-8 week onboarding and education program with rotations in Operations and Sales & Service. The role focuses on selling a full range of banking products and building relationships to meet customers' needs.

Candidates will promote deposits, loans, and fee-based services while maintaining a strong emphasis on customer experience, risk management, and referrals to specialists as needed.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new customers.
• Ability to analyze credit and financial information.
• Professionally represent Fifth Third Bank in appearance and communication.
• Understanding Retail policies and procedures and using good judgment.
• S.A.F.E. Act registration via NMLS required.

Responsibilities

• Use consultative sales process to build a customer profile and identify needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and conduct outside sales activities.
• Establish relationships with Business Partners and refer customers for holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales experience

Communication skills

Math ability

Customer service

Professional appearance

Education

College degree or transferrable experience

Tools

NMLS knowledge

Job description

Fifth Third Bank in Warren, Michigan seeks a Retail Personal Banker II for a development track through a 4-8 week onboarding and education program with rotations in Operations and Sales & Service. The role focuses on selling a full range of banking products and building relationships to meet customers' needs.

Candidates will promote deposits, loans, and fee-based services while maintaining a strong emphasis on customer experience, risk management, and referrals to specialists as needed.