Retail Personal Banker II - Growth & Relationship Builder

Fifth Third Bank; Portage (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Portage, MI is seeking candidates for a 9-week onboarding program that preps you to become a Retail Personal Banker II. The role emphasizes sales development, relationship building, and promoting deposits, loans, and fee-based services while delivering tailored financial solutions.

Upon program completion, you will join the Retail Personal Banker job family and support customers with consultative service, referral activities, and travel within the affiliate for training as

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new customers and cross-sell.
• Demonstrated ability to understand advanced math functions for credit/financial analysis.
• Professional appearance and verbal/written communication.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers using marketing tools and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish relationships with internal partners and refer customers for holistic solutions.
• Meet/exceed customer experience and revenue goals and support year-over-year growth.
• Guide CSRs on sales/referral processes.
• Promote customer satisfaction with professionalism and trust.

Skills

Sales experience

Customer service

Communication

Math for credit analysis

Professional appearance

Education

College degree or equivalent

Job description

Fifth Third Bank in Portage, MI is seeking candidates for a 9-week onboarding program that preps you to become a Retail Personal Banker II. The role emphasizes sales development, relationship building, and promoting deposits, loans, and fee-based services while delivering tailored financial solutions.

Upon program completion, you will join the Retail Personal Banker job family and support customers with consultative service, referral activities, and travel within the affiliate for training as