Retail Personal Banker II - Growth & Cross-Sell

Fifth Third Bank; Eaton (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Eaton, Ohio is expanding its Retail Personal Banker II program. Selected candidates will rotate through Operations and Sales & Service, culminating in a certification to perform the role with deposit, loan and fee-based product promotions.

The position emphasizes consultative sales, relationship building, and adherence to risk and policy standards. Travel within the affiliate for training may be required.

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire customers.
• Ability to analyze credit and financial information with advanced math functions.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to build a customer profile.
• Maintain knowledge of Retail products and recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to Business Partners for comprehensive financial solutions.
• Meet/exceed customer experience and production goals; manage risk per policies.

Skills

Sales skills

Communication

Math skills

Customer service

Education

College degree or equivalent

Tools

NMLS knowledge

Job description

Fifth Third Bank in Eaton, Ohio is expanding its Retail Personal Banker II program. Selected candidates will rotate through Operations and Sales & Service, culminating in a certification to perform the role with deposit, loan and fee-based product promotions.

The position emphasizes consultative sales, relationship building, and adherence to risk and policy standards. Travel within the affiliate for training may be required.