Retail Personal Banker II: Build Relationships & Solutions

Fifth Third; Hammond (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank in Hammond, IN is seeking candidates for a Retail Personal Banker II after a 4-8 week onboarding and education program. The role is sales-focused, building relationships and promoting a full range of banking products to meet customer needs.

The position emphasizes consultative selling, risk awareness, and collaboration with partners to deliver holistic financial solutions while delivering strong customer experiences in a banking environment.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell to existing customers.

Responsibilities

• Use consultative sales process to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Business Partners to provide holistic financial solutions.
• Meet or exceed customer experience and revenue goals.

Skills

Sales skills

Customer service

Communication

Math proficiency

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Hammond, IN is seeking candidates for a Retail Personal Banker II after a 4-8 week onboarding and education program. The role is sales-focused, building relationships and promoting a full range of banking products to meet customer needs.

The position emphasizes consultative selling, risk awareness, and collaboration with partners to deliver holistic financial solutions while delivering strong customer experiences in a banking environment.