Retail Personal Banker I — Start Your Banking Career

Fifth Third Bank; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Plano recruits for a Personal Banker Associate I. The role emphasizes consultative sales to identify financial needs, cross-sell banking products, and deepen customer relationships in a Retail Banking setting.

Selected candidates will undergo a 4-8 week onboarding with rotations in operations and Sales & Service, ending with a certification to advance within the Retail Personal Banker family. The position supports risk-conscious banking and professional customer service.

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• Ability to perform advanced math for credit/financial analysis.

Responsibilities

• Use the consultative sales process to identify and address customer financial needs.
• Maintain knowledge of Retail products/services and cross-sell solutions.
• Reach out to customers and set appointments for periodic financial reviews.
• Cross-sell to existing customers and participate in outside sales activities.
• Collaborate with Business Partners to provide holistic financial solutions.
• Meet/exceed customer experience and revenue goals; support team targets.

Skills

Consultative sales

Customer service

Financial needs assessment

Communication

Teamwork

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Plano recruits for a Personal Banker Associate I. The role emphasizes consultative sales to identify financial needs, cross-sell banking products, and deepen customer relationships in a Retail Banking setting.

Selected candidates will undergo a 4-8 week onboarding with rotations in operations and Sales & Service, ending with a certification to advance within the Retail Personal Banker family. The position supports risk-conscious banking and professional customer service.