Retail Personal Banker I — Start in Sales & Service

Fifth Third; Nashville (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Fifth Third Bank is seeking a Personal Banker Associate I in Nashville, TN to join our retail team. The role focuses on consultative sales to identify financial needs, cross-selling, and delivering holistic financial solutions through collaboration with partners.

The position requires undergoing onboarding and compliance with bank policies. The candidate should have a college degree or relevant experience, with a preference for industry knowledge and SAF E Act familiarity.

Qualifications

• College degree or work experience providing transferable skills; sales aptitude helpful.
• Experience in financial services is preferred.
• Ability to develop comfort with sales activities to acquire new customers.
• Ability to analyze basic credit and financial information using math.
• Professional representation of Fifth Third Bank in person and in writing.
• Familiarity with Retail policies and procedures; NMLS SAF E Act knowledge may be required.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and recommend suitable solutions.
• Set appointments for periodic financial reviews using CAMP and marketing tools.
• Cross-sell to existing customers and participate in outside sales activities.
• Collaborate with Partners (Mortgage/Small Business/Investment) for holistic solutions.
• Meet production goals and contribute to year-over-year revenue growth.
• Guide CSRs in sales/referral processes and uphold ethical conduct.

Skills

Customer service

Sales

Financial math

Communication

Education

College degree or work experience

Job description

Fifth Third Bank is seeking a Personal Banker Associate I in Nashville, TN to join our retail team. The role focuses on consultative sales to identify financial needs, cross-selling, and delivering holistic financial solutions through collaboration with partners.

The position requires undergoing onboarding and compliance with bank policies. The candidate should have a college degree or relevant experience, with a preference for industry knowledge and SAF E Act familiarity.