Retail Personal Banker I: Growth & Solutions

Fifth Third; Canton Charter Township (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Fifth Third Bank in Canton, Michigan seeks a Retail Personal Banker I after a 4-8 week onboarding program with rotations in operations and Sales & Service. The role focuses on consultative sales, acquiring new households, and deepening customer relationships through bank aisles, tele-consulting, and occasional outside events.

The position requires an understanding of Retail products, strong communication, and the ability to meet production goals while maintaining the highest ethical standards.

Qualifications

• College degree or work experience providing transferable skills.
• Experience in the financial industry preferred.
• Ability to perform sales activities to acquire new consumer households.
• Strong math skills for credit and financial analysis.
• Professional appearance and communication skills.
• S.A.F.E. Act registration through NMLS required.

Responsibilities

• Use consultative sales to identify financial needs and build a customer profile.
• Maintain knowledge of Retail products and offer suitable solutions.
• Cross-sell to existing customers and engage in external outreach.
• Collaborate with partners for referrals across mortgages, small business, and investments.
• Meet or exceed customer experience and production goals; support Retail P&L.

Skills

Sales & cross-selling

Customer service

Financial products knowledge

Communication

Mathematical ability

NMLS registration

Education

College degree or equivalent

Tools

CRM systems

CAMP marketing tools

Job description

Fifth Third Bank in Canton, Michigan seeks a Retail Personal Banker I after a 4-8 week onboarding program with rotations in operations and Sales & Service. The role focuses on consultative sales, acquiring new households, and deepening customer relationships through bank aisles, tele-consulting, and occasional outside events.

The position requires an understanding of Retail products, strong communication, and the ability to meet production goals while maintaining the highest ethical standards.