Retail Personal Banker I: Financial Solutions & Growth

Fifth Third Bank; Skokie (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Skokie, IL is seeking a Retail Personal Banker I entering a 4-8 week onboarding with rotations in operations and Sales & Service. The program awards certification to perform roles within the Retail Personal Banker family and focuses on consultative sales to meet financial needs.

The position involves processing teller transactions, risk awareness, and providing excellent customer experiences while building new household relationships and deepening existing ones.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new consumer households and/or cross-sell to existing customers.
• Must be able to demonstrate understanding of advanced math functions for credit/financial analysis.
• Ability to professionally represent Fifth Third Bank in appearance and communication.
• Understanding Retail policies and procedures to exercise good judgment.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to build customer profile and identify needs.
• Maintain in-depth knowledge of Retail products and services; recommend solutions.
• Utilize CAMP and Marketing tools to reach out to customers and set appointments for reviews.
• Primarily focused on cross-selling to existing customers and outside sales activities.
• Establish close relationships with Business Partners and refer customers for holistic solutions.
• Meet/exceed customer experience and production goals and drive revenue growth.

Job description

Fifth Third Bank in Skokie, IL is seeking a Retail Personal Banker I entering a 4-8 week onboarding with rotations in operations and Sales & Service. The program awards certification to perform roles within the Retail Personal Banker family and focuses on consultative sales to meet financial needs.

The position involves processing teller transactions, risk awareness, and providing excellent customer experiences while building new household relationships and deepening existing ones.