Retail Personal Banker I: Consultative Finance Pro

Fifth Third; Wheaton (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Wheaton, IL seeks a Retail Personal Banker I through a structured onboarding program of 4–8 weeks with rotations in operations and Sales & Service. A certification upon completion enables progression to the Retail Personal Banker role within the financial center or bank mart with an emphasis on customer needs and cross-selling.

The position emphasizes risk awareness, ethics, and delivering a positive customer experience while handling teller transactions and serving as part

Qualifications

• Experience in banking or financial services preferred.
• Ability to perform consultative sales to identify customer needs.
• Strong math and analytical skills for credit/financial review.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and recommend suitable solutions.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Collaborate with partners across Mortgage, Small Business, and Wealth teams to provide holistic solutions.

Skills

Sales abilities

Customer service

Communication skills

Ethical judgement

Professional appearance

Education

College degree or transferrable experience

Job description

Fifth Third Bank in Wheaton, IL seeks a Retail Personal Banker I through a structured onboarding program of 4–8 weeks with rotations in operations and Sales & Service. A certification upon completion enables progression to the Retail Personal Banker role within the financial center or bank mart with an emphasis on customer needs and cross-selling.

The position emphasizes risk awareness, ethics, and delivering a positive customer experience while handling teller transactions and serving as part