Retail Personal Banker: Consultative Sales & Growth

Fifth Third Bank, N.A.; Westland (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank, N.A. in Westland, Michigan is seeking a candidate to begin as a Retail Personal Banker I after completing a 4-8 week onboarding program.

The role emphasizes a consultative sales process to identify customer financial needs and to build lasting relationships through lobby leadership and tele-consulting. The position includes processing teller transactions and collaborating with partners across Mortgage, Small Business, Commercial and Investment teams to provide holistic

Qualifications

• College degree or transferable work experience.
• Experience in financial industry preferred.
• Ability to develop comfort with sales activities to acquire new consumer households and small business customers.
• Must be able to demonstrate understanding of advanced math functions for credit analysis.
• Strong communication skills and professional appearance.

Responsibilities

• Use consultative sales to build customer profiles and identify current and future financial needs.
• Maintain knowledge of Retail products/services and recommend suitable solutions.
• Utilize approved marketing tools to set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish relationships with business partners to provide holistic financial solutions.

Skills

Sales ability

Customer service

Communication skills

Mathematical analysis

Professional appearance

Education

College degree or work experience

Job description

Fifth Third Bank, N.A. in Westland, Michigan is seeking a candidate to begin as a Retail Personal Banker I after completing a 4-8 week onboarding program.

The role emphasizes a consultative sales process to identify customer financial needs and to build lasting relationships through lobby leadership and tele-consulting. The position includes processing teller transactions and collaborating with partners across Mortgage, Small Business, Commercial and Investment teams to provide holistic