Retail People Relations Specialist (Hybrid, 6-mo Contract)

ICON Consultants, LP; Westlake (OH); Hybride; USD 34 440 - 40 804; Plein temps

Avantages offerts par ce poste

Comprehensive benefits (401K, health, dental, and vision)

Résumé du poste

A leading consulting firm in Westlake, OH is seeking an HR Specialist for a 6-month contract role with possible extension. The role focuses on providing support to employees and managers, managing queries, and ensuring policy compliance. Strong customer service skills and the ability to handle employee concerns empathetically are essential. This hybrid position offers comprehensive benefits including health insurance and a 401K plan. Candidates should have solid communication and analytical skills.

Qualifications

• Ability to manage and triage employee queries and low-level concerns.
• Ability to understand and interpret People Relations policies and procedures.
• Strong customer service and communication skills.

Responsabilités

• Provide support to employees and managers, coaching to managers.
• Manage transactional People Relations concerns effectively.
• Maintain accurate records and case documentation.

Connaissances

Psychological safety

Communication

Analytical thinking

Customer centric thinking

Coaching

Resilience

Teamwork

Continuous learning

Organizational knowledge

Description du poste

A leading consulting firm in Westlake, OH is seeking an HR Specialist for a 6-month contract role with possible extension. The role focuses on providing support to employees and managers, managing queries, and ensuring policy compliance. Strong customer service skills and the ability to handle employee concerns empathetically are essential. This hybrid position offers comprehensive benefits including health insurance and a 401K plan. Candidates should have solid communication and analytical skills.