Retail PC Repair & Tech Support Specialist

Hader Solutions; Columbus (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

Hader Solutions in Columbus, OH is seeking a Retail Computer Technician to provide hands-on support in a fast-paced retail environment, diagnosing and repairing PCs, laptops, and peripherals.

You will perform hardware upgrades, resolve software and OS issues, and advise customers on compatibility, custom builds, and performance enhancements.

Documentation and adherence to ESD and safety standards are required, with a team-oriented, customer-focused approach.

Qualifications

• Experience diagnosing and repairing PC and laptop hardware and software.
• Ability to explain technical information clearly to customers.
• Strong problem-solving skills and attention to detail.
• Willingness to expand technical expertise and support diverse user needs.
• Team-oriented attitude in a customer-focused retail environment.

Responsibilities

• Provide hands-on technical support in a fast-paced retail environment.
• Diagnose and repair PCs, laptops, and peripherals.
• Perform hardware upgrades and resolve software and OS issues.
• Advise customers on product compatibility, custom builds, and performance enhancements.
• Document services and adhere to ESD and safety standards.

Skills

PC hardware/software troubleshooting

Customer communication

Problem solving

Willingness to learn

Team-oriented

Job description

Hader Solutions in Columbus, OH is seeking a Retail Computer Technician to provide hands-on support in a fast-paced retail environment, diagnosing and repairing PCs, laptops, and peripherals.

You will perform hardware upgrades, resolve software and OS issues, and advise customers on compatibility, custom builds, and performance enhancements.

Documentation and adherence to ESD and safety standards are required, with a team-oriented, customer-focused approach.