Retail Parts ProStore 9370

Advance Auto Parts; Bessemer (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading auto parts retailer in Bessemer, Alabama is seeking a Retail Parts Pro to provide exceptional service to DIY customers. This role requires expert knowledge of automotive parts and systems, along with proven sales experience. Responsibilities include managing DIY services and achieving store sales goals. Candidates must have prior automotive parts experience and a valid driver's license. ASE certification is preferred but not required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability in fulfilling customer transactions.
• Ability to read and interpret safety rules and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services including battery installation.
• Achieve store sales goals.

Skills

Friendly communication

Parts and automotive system knowledge

Advanced selling skills for DIY

Basic math skills

Education

Valid driver's license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role can identify, troubleshoot, and project assist DIY customers, source parts from multiple channels, and maintain in‑depth knowledge of store inventory and processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back‑stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft Word and Excel effectively.
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3–5 years of prior automotive parts experience and proven sales ability in fulfilling customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE certification preferred but not required.

Physical Demands

Physical demand details not provided; typical retail environment.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.