Retail Parts ProStore 9329

Advance Auto Parts; Fort Lauderdale (FL); Sur place; USD 35 000 - 50 000; Plein temps

Résumé du poste

A leading automotive parts retailer in Fort Lauderdale seeks a Retail Parts Pro to support DIY customers with advanced knowledge of automotive systems and parts. Responsibilities include providing exceptional customer service, achieving sales goals, and managing DIY services. Candidates should have 3-5 years of automotive parts experience, strong communication skills, and the ability to work flexible hours. ASE Certification is preferred but not required.

Qualifications

• Ability to locate and stock parts.
• Safely knowledge and skills.
• Ability to read and interpret documents.
• Use basic math accurately.
• Successfully complete the Parts Knowledge Assessment.

Responsabilités

• Provide GAS2 selling experience for customers.
• Achieve personal and store sales goals.
• Manage DIY services including battery installation.
• Ensure high standards of customer service.
• Assist in store inventory processes.

Connaissances

Friendly communication

Parts and automotive system knowledge

Operating inventory systems and store equipment

Advanced selling skills for DIY

Strong organizational skills

Formation

3–5 years of prior automotive parts experience

Valid driver’s license

ASE Certification Preferred

Outils

Microsoft Word

Microsoft Excel

Description du poste

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting and project assistance for DIY customers, sourcing parts from numerous places, and in-depth knowledge of store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installations, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back‑stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installations, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert in testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); effective communication and strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3–5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE Certification Preferred, but Not Required.

Physical Demands

Physical demands information not specified.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.