Retail Parts ProStore 7453

Advance Auto Parts; Largo (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading automotive parts supplier in Florida is seeking a Retail Parts Pro to provide expert assistance to DIY customers. In this full-time role, you will use your automotive knowledge to help with parts sourcing, customer service, and store management. Ideal candidates should have previous automotive parts experience and strong sales abilities. This position offers opportunities for growth and career development within the company.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with experience in fulfillment of customer transactions.
• Ability to effectively communicate and build strong relationships.
• Valid driver's license required.

Responsibilities

• Provide exceptional customer service for DIY customers.
• Manage DIY services including battery installation and testing.
• Ensure high standards of store appearance and cleanliness.
• Assist in inventory processes and maintain store cleanliness.

Skills

Automotive system knowledge

Sales skills

Customer service

Parts lookup and sourcing

Communication skills

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. Responsibilities include advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from special order, FDO, and second source, and in-depth knowledge of store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience. Proven sales ability with experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE certification preferred but not required.

Physical demands and safe work practices are reviewed in the company disclosure link: Privacy Notice

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.