Retail Parts ProStore 9478

Advance Auto Parts; Panama City Beach (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A national automotive retail company is seeking a Retail Parts Pro in Panama City Beach, Florida. The ideal candidate will have 3-5 years of automotive parts experience and will excel in customer service and sales. Responsibilities include managing DIY services and assisting with store inventory. A valid driver’s license is necessary; ASE certification is preferred but not required. This is a full-time position with a focus on customer interaction and technical support.

Qualifications

• 3-5 years of prior automotive parts experience with proven sales ability.
• Ability to speak and write English; Spanish is a plus.
• Working knowledge of automotive systems and diagnostic ability.

Responsibilities

• Provide GAS2 selling experience for customers.
• Achieve personal and store sales goals.
• Manage DIY services including battery installation.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

Advanced selling skills for DIY

Education

Valid driver's license

ASE certification (preferred)

Tools

Microsoft Office (Word, Excel)

Job description

Job Description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role can source parts from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education

Certificates, Licenses, Registrations. Must have a valid driver's license. ASE certification preferred, but not required.

Physical Demands

Information regarding physical requirements is provided upon request.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.