Retail Parts ProStore 8950

Advance Auto Parts; Runnemede (NJ); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive parts retailer in Runnemede, NJ, is seeking a Retail Parts Pro for a full-time sales position. This role involves providing exceptional service to DIY customers and managing inventory processes. The ideal candidate should have 3-5 years of relevant experience along with strong automotive system knowledge. The compensation ranges from $18.15 to $19.96 per hour, and benefits are included.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Strong organizational skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Assist in store inventory processes.

Skills

Customer service

Automotive systems knowledge

Sales skills

Communication

Parts lookup skills

Education

Valid driver's license

ASE Certification Preferred

Job description

Overview

Retail Parts Pro is a professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems and advanced automotive system knowledge, along with part knowledge. It includes advanced identification, troubleshooting, and project assistance for DIY customers, sourcing parts from numerous places such as special order, FDO, second source, etc. The role possesses in‑depth knowledge of store inventory and maintenance processes and is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education and Certifications

• Must have a valid driver's license
• ASE Certification Preferred, but not required

Compensation

18.15 USD PER HOUR – 19.96 USD PER HOUR

Benefits

https://jobs.advanceautoparts.com/us/en/benefits

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Job Details

Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development