Retail Parts ProStore 7184

Advance Auto Parts; Chicago (IL); On-site; USD 25,003 - 27,496; Full time

Benefits offered by this job

Health insurance

401(k)

Employee discounts

Job summary

A leading automotive retail company in Chicago is seeking a Retail Parts Pro to support DIY customers with expert knowledge of automotive systems and parts. This full-time position requires strong sales skills, organizational abilities, and a friendly attitude. Ideal candidates will have prior automotive parts experience and proficiency in Microsoft Office. Competitive compensation is offered, alongside a range of benefits.

Qualifications

• 3-5 years of prior automotive parts experience.
• Successfully complete the Parts Knowledge Assessment.
• Speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.

Skills

Friendly communication

Parts and automotive system knowledge skills

Advanced selling skills for DIY

Strong organizational skills

Diagnostic ability for automotive systems

Education

ASE Certification Preferred, But Not Required

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Retail Parts Pro

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. The role can source parts from numerous places including special order, FDO, second source, etc. It has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert in testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience

Education

Certificates, Licenses, Registrations

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Compensation

18.15 USD PER HOUR - 19.96 USD PER HOUR

Benefits Information

Benefits information: https://jobs.advanceautoparts.com/us/en/benefits

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.