Retail Parts ProStore 4225

Advance Auto Parts; Minneapolis (MN); On-site; USD 22,661 - 24,934; Full time

Benefits offered by this job

Healthcare benefits

Employee discounts

401(k) plan

Job summary

A national automotive parts retailer in Minneapolis seeks a Retail Parts Pro to enhance customer experience through advanced product knowledge and exceptional service. The candidate must have extensive automotive parts experience, strong sales abilities, and a valid driver’s license. This full-time role offers competitive hourly pay and responsibilities include managing DIY customer interactions and maintaining high store standards.

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have valid driver’s license.
• ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer.
• Manage DIY services including battery installation.
• Achieve personal/store sales goals.

Skills

Customer service skills

Parts knowledge

Automotive system knowledge

Sales skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Retail Parts Pro

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role is able to provide advanced identification, troubleshooting and project assistance for DIY customers. It sources parts from numerous places, including special order, FDO, second source, etc., and has in‑depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installations, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shootouts, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installations, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability to include: internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus), communicate effectively, build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3‑5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education, Certifications & Licenses

Must have a valid driver’s license.

ASE certification preferred, but not required.

Employment Details

Seniority level: Mid‑Senior level.

Employment type: Full‑time.

Job function: Sales and Business Development.

Industries: Motor Vehicle Manufacturing and Retail.

Compensation

16.45 USD per hour – 18.10 USD per hour.

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Legal Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.