Retail Parts ProStore 8136

Advance Auto Parts; New Lenox (IL); Presencial; USD 22.661 - 24.934; Jornada completa

Descripción de la vacante

A leading automotive parts retailer in New Lenox is seeking a full-time sales associate capable of supporting advanced functions of the DIY business. The ideal candidate will have strong automotive knowledge, proven sales ability, and experience in customer service. Responsibilities include assisting customers, managing services like battery installations, and achieving sales goals. Compensation ranges from $16.45 to $18.10 per hour.

Formación

• 3-5 years of prior automotive parts experience.
• Effective communication skills in English; Spanish a plus.
• Ability to work flexible hours, including evenings and weekends.

Responsabilidades

• Provide excellent customer service for DIY customer visits and calls.
• Achieve personal and store sales goals.
• Manage DIY services including battery installation and testing.

Conocimientos

Automotive systems knowledge

Customer service

Sales ability

Diagnostic skills

Organizational skills

Educación

Valid driver's license

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

3 days ago Be among the first 25 applicants

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education

Certificates, Licenses, Registrations: Must have a valid driver’s license.

ASE Certification

Preferred, but not required.

Compensation Range

16.45 USD per hour - 18.10 USD per hour.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.