Retail Parts ProStore 1633

Advance Auto Parts; City of Schenectady (NY); On-site; USD 25,003 - 27,496; Full time

Benefits offered by this job

Health benefits

Employee discounts

Flexible scheduling

Job summary

A leading automotive parts retailer is seeking a full-time sales associate in Schenectady. The candidate should have strong automotive system knowledge and proven sales ability, with a focus on customer service. Duties include assisting DIY customers and managing store inventory. Compensation ranges from $18.15 to $19.96 per hour, with additional benefits.

Qualifications

• 3-5 years of prior automotive parts experience required.
• Ability to speak and write English; Spanish is a plus.
• Strong organizational skills and ability to work flexible hours.

Responsibilities

• Provide exceptional customer service for DIY customers.
• Assist in inventory processes and maintain store cleanliness.
• Manage DIY services such as battery installation and testing.

Skills

Automotive system knowledge

Customer service skills

Sales ability

Communication skills

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Office (Word, Excel)

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This position involves advanced identification, troubleshooting, and project assistance for DIY customers. The role can source parts from numerous sources including special order, FDO, second source, etc., and has in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus). Communicate effectively and build strong relationships with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft Office (Word, Excel) effectively.
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Must have a valid driver's license.
• ASE Certification Preferred, But Not Required.

Physical Demands

Not specified.

Compensation Range

18.15 USD PER HOUR - 19.96 USD PER HOUR.

Benefits Information

Benefits Details

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.