Retail Parts ProStore 8471

Advance Auto Parts; Central Falls (RI); On-site; USD 22,661 - 24,934; Full time

Job summary

A leading automotive retailer in Central Falls is seeking a full-time sales associate. The ideal candidate will have 3-5 years of automotive parts experience, strong sales and customer service skills, and the ability to manage DIY services. This role offers a compensation range of $16.45 - $18.10 per hour and emphasizes effective communication and organizational skills.

Qualifications

• 3-5 years of automotive parts experience required.
• Proven sales ability in fulfilling customer transactions.
• Ability to communicate effectively in English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services like battery installation and testing.
• Achieve personal/store sales goals.

Skills

Automotive systems knowledge

Customer service skills

Sales skills

Diagnostic ability

Organizational skills

Effective communication

Education

Valid driver's license

ASE Certification

Tools

Microsoft Excel

Microsoft Word

Job description

Job Overview

Professional level sales position capable of supporting advanced functions of the DIY business. Full‑time role with expert knowledge of store systems, advanced automotive system knowledge, and part knowledge.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE Certification Preferred, but not required.

Compensation Range

16.45 USD PER HOUR - 18.10 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.