Retail Parts ProStore 7284

Advance Auto Parts Inc.; New York (NY); On-site; USD 27,483 - 30,238; Full time

Job summary

A leading automotive parts retailer in New York is seeking a professional-level sales associate to support advanced functions of the DIY business. Candidates should possess expert knowledge of automotive systems and parts, with a minimum of 3-5 years experience. The role includes providing high-quality customer service, achieving sales goals, and managing DIY services. Competitive pay structure ranging from $19.95 to $21.95 per hour, along with benefits.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• Speak and write English; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.

Skills

Expert automotive system and part knowledge

Parts lookup and sourcing

Sales and customer service

Communication skills

Strong organizational skills

Basic math skills

Microsoft Office proficiency

Education

Valid driver's license

ASE Certification Preferred

Tools

POS systems

Diagnostic equipment

Job description

Job Description

Professional-level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems and advanced automotive system and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from multiple channels, and in-depth knowledge of store inventory and maintenance processes. Position is full-time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, and back stock.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in customer transactions.

Education & Certifications

Must have a valid driver's license. ASE Certification Preferred, But Not Required.

Compensation

19.95 USD PER HOUR - 21.95 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability or any other federal, state or local protected class.