Retail Parts ProStore 7508

Advance Auto Parts; Groveport (OH); On-site; USD 20,595 - 22,661; Full time

Job summary

A leading automotive parts retailer in Ohio is seeking a full-time Retail Parts Pro. The ideal candidate will support advanced automotive functions, manage inventory, and assist DIY customers. Key responsibilities include providing excellent customer service, achieving sales goals, and maintaining store standards. A valid driver's license is required, alongside strong knowledge of automotive systems and parts.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proficient in English, Spanish is a plus.
• Valid driver's license required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.

Skills

Automotive system knowledge

Customer service skills

Sales ability

Parts sourcing skills

Communication skills

Organizational skills

Education

High School Diploma or equivalent

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Job Description

What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It also involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing parts from special orders, FDO, second source, etc., and managing the store's inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English; Spanish a plus; communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3‑5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

• Must have a valid driver's license
• ASE Certification Preferred, but not required

Compensation

14.95 USD PER HOUR – 16.45 USD PER HOUR

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.