Retail Parts ProStore 8739

Advance Auto Parts; Rocky Point (NY); On-site; USD 27,483 - 30,238; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Rocky Point, NY. This full-time position involves providing exceptional sales support for DIY customers, achieving sales goals, and managing store services. Ideal candidates should have 3–5 years in automotive parts and strong customer service skills. Competitive compensation of $19.95 to $21.95 per hour is offered.

Qualifications

• 3–5 years of automotive parts experience required.
• Proven sales ability with customer transaction fulfillment.

Responsibilities

• Provide GAS2 selling experience for customers.
• Achieve personal and store sales goals.
• Manage DIY services including installations.
• Ensure high standards of customer service.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems

Automotive system knowledge

Operating POS systems

Expert testing and diagnostic skills

Advanced parts lookup

Education

Valid driver's license

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role can identify, troubleshoot and assist DIY customers with projects, source parts from special orders, FDO, second source, etc., and has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3–5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education & Certification

Must have a valid driver’s license

ASE certification preferred, but not required

Compensation Range

19.95 USD per hour – 21.95 USD per hour

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.