Retail Parts ProStore 5335

Advance Auto Parts; Clinton (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Clinton, Iowa. The successful candidate will support sales functions and manage inventory, requiring expert automotive knowledge and strong communication skills. Responsibilities include providing exceptional customer service, achieving sales goals, and maintaining store standards. Ideal candidates will have 3-5 years of automotive experience and proficiency in Microsoft Office.

Qualifications

• 3-5 years of prior automotive parts experience required.
• Proven sales ability in customer transactions.

Responsibilities

• Provide GAS2 selling experience for customers.
• Achieve sales goals and manage services.
• Maintain store cleanliness and inventory.
• Handle key holder responsibilities.

Skills

Sales skills

Parts knowledge

Customer service skills

Organizational skills

Diagnostic skills

Inventory management

Communication skills

Basic math skills

Microsoft Word proficiency

Microsoft Excel proficiency

Education

Valid driver's license

ASE Certification (Preferred)

Job description

Job Description

Retail Parts Pro is a professional sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge, ability to source from numerous places, in‑depth knowledge of store inventory and maintenance processes. The position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE Certification Preferred, But Not Required.

Physical Demands

Not specified.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.