Retail Parts ProStore 5047

Advance Auto Parts; Saint Thomas (Franklin County); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

A leading automotive parts supplier is looking for a Professional Sales Associate in Saint Thomas, Franklin County. The role demands an expert in automotive systems and great customer service skills. Responsibilities include managing DIY services and achieving sales goals. Candidates should possess automotive knowledge and have 3-5 years of relevant experience. This is a full-time position offering competitive salary and benefits.

Qualifikationen

• 3–5 years of prior automotive parts experience is desired.
• Proven sales ability with experience in customer transactions.
• Speak and write English proficiently, Spanish is a plus.
• Proven experience in automotive parts sales and customer service.

Aufgaben

• Provide excellent customer service during DIY visits and calls.
• Manage DIY services including battery installations and testing.
• Contribute to achieving personal and store sales goals.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory processes including truck put away and cycle counts.
• Maintain store cleanliness including floors, bathrooms, parking lot.
• Provide DIY services including battery installation and testing.

Kenntnisse

Automotive systems knowledge

Customer communication

Parts lookup

Sales skills

Inventory management

Ausbildung

Valid driver’s license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It includes advanced identification, troubleshooting, and project assistance for DIY customers, the ability to source parts from special orders, FDO, second source, etc., and in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills & Necessary for Success

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Must have a valid driver’s license.
• ASE Certification Preferred, But Not Required.

Physical Demands

Physical demands of this role include frequent standing, reaching, carrying, and lifting up to 30 pounds. Requires ability to work an assortment of days, evenings, and weekends as needed.

Legal Notice

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Seniority level: Mid-Senior level. Employment type: Full‑time. Job function: Sales and Business Development. Industries: Motor Vehicle Manufacturing and Retail.