Retail Parts ProStore 9498

Advance Auto Parts; Fort Lauderdale (FL); Presencial; USD 40 000 - 55 000; Tempo integral

Resumo da oferta

A leading automotive parts retailer seeks a Retail Parts Pro in Fort Lauderdale, Florida. This full-time position involves sales and customer assistance, requiring expert knowledge of automotive systems and sales skills. Candidates should have 3-5 years of automotive parts experience, excellent communication skills, and the ability to manage inventory and customer relations effectively. The role includes key holder responsibilities and ensuring high service standards. ASE certification is a preferred credential.

Qualificações

• 3-5 years of prior automotive parts experience.
• Ability to communicate effectively in English, Spanish a plus.
• Ability to execute instructions in written, oral, or diagram form.

Responsabilidades

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.
• Ensure high standards of customer service.
• Key holder responsibilities such as safety and opening/closing.

Conhecimentos

Expert knowledge of automotive systems

Sales ability

Customer service

Organizational skills

Communication skills

Basic math skills

Formação académica

Valid driver's license

ASE Certification (Preferred)

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. Requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. Involves advanced identification, troubleshooting, and project assistance for DIY customers. Sources parts from special order, FDO, second source, etc. In-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, diagnostic ability: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the parts knowledge assessment.
• Use basic math accurately: add, subtract, multiply, divide in all units of measure using whole numbers, common fractions, decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3‑5 years of prior automotive parts experience.
Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license.
ASE Certification Preferred, but Not Required.

Physical Demands

General physical demands typical for a retail environment.

Legal

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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Seniority Level: Mid‑Senior; Employment Type: Full‑time; Job Function: Sales and Business Development; Industry: Motor Vehicle Manufacturing and Retail.