Retail Parts ProStore 8405

Advance Auto Parts; Lawrenceville (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive retail company in Lawrenceville, Georgia, seeks a full-time Retail Parts Pro to provide exceptional service and support for DIY customers. The ideal candidate will have strong automotive systems knowledge and sales experience. Responsibilities include managing customer interactions and DIY services, ensuring inventory accuracy, and maintaining store standards. An ASE Certification is preferred, along with 3–5 years of automotive parts experience.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Parts and automotive system knowledge

Safety knowledge and skills

Strong organizational skills

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It enables advanced identification, troubleshooting, and project assistance for DIY customers and can source parts from numerous places including special order, FDO, and second source. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, and back‑stock.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot.
• Provide DIY services such as battery installation, testing, and wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, including diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, divide in all units of measure using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3–5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education, Licenses & Certifications

• Must have a valid driver’s license.
• ASE Certification Preferred, but not required.

Physical Demands

Physical demands for this role are similar to other retail positions. Please see the privacy notice for full details.

Seniority Level

Mid‑Senior Level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. For privacy notice, please visit https://jobs.advanceautoparts.com/us/en/disclosures.