Retail Parts ProStore 9792

Advance Auto Parts; Opelousas (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading automotive parts retailer in Opelousas, Louisiana is seeking a Mid-Senior level Sales Professional. In this full-time position, you will support the DIY business with advanced automotive knowledge and responsibilities including achieving sales goals and managing customer service tasks. Ideal candidates have 3-5 years of automotive parts experience and effective communication skills.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to speak and write in English; Spanish is a plus.
• Ability to effectively communicate with customers and peers.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Achieve personal/store sales goals.
• Manage DIY services including battery installations.

Skills

Parts and automotive system knowledge

Sales ability

Customer service skills

Safety knowledge

Diagnostic ability

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. The role can source from numerous places including special order, FDO, second source, etc. The role has in‑depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities – task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back‑stock, etc.
• Maintain store cleanliness – floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

• 3–5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education and Certifications

• Must have a valid driver's license
• ASE Certification Preferred, but not required

Physical Demands

Physical demands are typical of a Retail Parts Pro position and may involve manual handling, standing for extended periods, and occasional lifting of moderately heavy items.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing and Retail