Retail Paint Solutions Specialist

Sherwin-Williams; Bastrop (LA); On-site; USD 26,000 - 32,000; Full time

Job summary

Sherwin-Williams in Bastrop, LA is seeking a Customer Service Specialist for Store #7689. The role supports both wholesale and retail customers, helping identify needs and recommending the right solutions while maintaining store standards.

The position is full-time with weekend availability and involves duties from assisting customers to tinting, stocking, and occasional deliveries. Prior paint/retail experience is preferred.

Qualifications

• Must be at least eighteen years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Product knowledge

Bilingual (Spanish)

Lifting up to 70 lbs

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Bastrop, LA is seeking a Customer Service Specialist for Store #7689. The role supports both wholesale and retail customers, helping identify needs and recommending the right solutions while maintaining store standards.

The position is full-time with weekend availability and involves duties from assisting customers to tinting, stocking, and occasional deliveries. Prior paint/retail experience is preferred.