Retail Packaging Solutions Specialist (Travel 30–60%)

Bizerba USA Inc; Richmond (VA); In loco; USD 90.000 - 125.000; Tempo pieno

Descrizione del lavoro

The Retail Packaging Product Specialist at Bizerba USA Inc serves as the primary technical and customer-facing SME for packaging products in the USA.

The role bridges customer requirements, Product Management, Development, Retail Scale specialists, Sales, Service, and Project Engineering to ensure our packaging systems features, workflows, UI expectations, label behavior, and deployment readiness meet customer requirements.

Competenze

• Bachelor’s degree in a technical discipline or 5 years of technical experience.
• Strong analytical thinking, problem-solving, and troubleshooting skills.
• Extensive experience in Retail/Grocery systems, retail packaging workflows, label requirements, customer item data, and store operations.

Mansioni

• Serve as the SME for retail packaging equipment within the USA business unit.
• Collaborate with Product Management and Development to test features and validate software/hardware behavior.
• Coordinate with customers on requests, priorities, and site-specific requirements.
• Provide specifications, workflows, UI behavior, labeling requirements, and acceptance criteria.

Conoscenze

Retail packaging SME

Customer coordination

Requirements analysis

Troubleshooting

Cross-functional collaboration

Formazione

Bachelor’s degree in technical field

5 years technical experience

Strumenti

Windows

Linux

Docker

Descrizione del lavoro

The Retail Packaging Product Specialist at Bizerba USA Inc serves as the primary technical and customer-facing SME for packaging products in the USA.

The role bridges customer requirements, Product Management, Development, Retail Scale specialists, Sales, Service, and Project Engineering to ensure our packaging systems features, workflows, UI expectations, label behavior, and deployment readiness meet customer requirements.