Retail Outlet Dallas - Full-Time Sales Associate

Peacock Alley, Inc.; Dallas (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive benefits package

On-site training

Job summary

Peacock Alley, Inc. is seeking a warm, polished Retail Outlet Sales Associate for our Dallas outlet store. You will be a trusted style advisor, guiding customers through our luxury linens and collections with expertise in fabrics, care, and design pairings.

The role emphasizes exceptional service, relationship building with repeat clients, and achieving sales goals while maintaining an immaculate showroom and a hospitality-forward experience.

Qualifications

• Minimum 5+ years in on-site luxury retail or high-end customer service.
• Strong communication and active listening skills.
• Comfort with POS and basic computer tools.
• Flexibility to work weekends, holidays, and events.
• Bilingual EN/ES a plus.
• High school diploma or equivalent required; design/hospitality coursework preferred.

Responsibilities

• Welcome and engage customers with warmth and professionalism befitting a luxury brand.
• Guide customers through collections with knowledge of fabrics, care, and design pairings.
• Offer personalized styling recommendations to build cohesive bedroom and bath collections.
• Cultivate relationships with repeat clientele through attentive follow-up.
• Achieve individual and store sales goals through consultative selling.
• Handle returns, exchanges, and inquiries with grace and professionalism.
• Process transactions accurately using our point-of-sale system (Shopify).
• Become an expert on Peacock Alley's product lines, materials, and seasonal collections.
• Share the brand's heritage and craftsmanship story naturally.
• Support visual merchandising and maintain showroom standards.
• Maintain a clean, organized store environment at all times.
• Receive, tag, and stock merchandise; assist with inventory counts.
• Process special orders and communicate timelines to customers.
• Assist with opening and closing procedures and adhere to loss prevention policies.

Skills

Luxury retail

Customer service

On-site sales

Visual presentation

Bilingual EN/ES

Education

High school diploma or equivalent

Design/hospitality coursework preferred

Tools

Shopify POS

Job description

On-Site Location:

Our Outlet Store is located at 1333 Inwood Road, Dallas, TX 75247.

Compensation:

Peacock Alley offers a competitive benefits package plus an hourly rate of $21.00 per hour plus commissions.

What We're Looking For

Our ideal candidate will have a high degree of professionalism and personal presentation consistent with a luxury environment and bring previous demonstrated, successful, on-site retail experience in luxury, home décor, or lifestyle brand environment. This is more than a sales role — you'll be a trusted style advisor, brand ambassador, and hospitality expert, guiding customers through a truly elevated shopping experience. If you love beautiful things, genuinely enjoy connecting with people, and take pride in creating an immaculate retail environment, we'd love to meet you.

• A minimum of 5+ years of on-site retail or customer service experience in a high-end customer market
• A genuine passion for beautiful products and a natural ability to connect with customers
• Strong verbal communication and active listening skills
• Comfort with point-of-sale systems and basic computer tools
• Flexibility to work weekends, holidays, and special events as needed
• High school diploma or equivalent required; Preference will be given to candidates with advanced education coursework in design, fashion, or hospitality and/or candidates who are actively working towards a degree in this industry
• Bilingual (English/Spanish) a plus

The Role

We are looking for a warm, polished, and product-passionate Retail Outlet Sales Associate to join Peacock Alley's Dallas outlet store. Peacock Alley is a luxury linen and bedding brand celebrated for its exceptional craftsmanship, timeless design, and the finest materials in the world.

What You'll Do

• Welcome and engage customers with warmth and professionalism befitting a luxury brand
• Guide customers through our collections with expert knowledge of fabrics, care, and design pairings
• Offer personalized styling recommendations to help customers build cohesive bedroom and bath collections
• Cultivate lasting relationships with repeat clientele through attentive follow-up
• Achieve individual and store sales goals through consultative, customer-first selling
• Handle returns, exchanges, and inquiries with grace and professionalism
• Process transactions accurately using our point-of-sale system (Shopify)
• Become an expert on Peacock Alley's product lines, materials, and seasonal collections
• Share the brand's heritage and craftsmanship story in a natural, compelling way
• Support visual merchandising and display standards to keep the showroom flawless
• Maintain a beautifully presented, organized store environment at all times
• Receive, tag, and stock merchandise; assist with inventory counts
• Process special orders and communicate timelines to customers
• Support opening and closing procedures and adhere to all loss prevention policies

Peacock Alley is an equal opportunity employer and is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.