Retail Ops Supervisor: Lead Store Readiness & Coaching

Victoria's Secret & Co.; Honolulu (HI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Victoria's Secret & Co. seeks an Operations Supervisor in Honolulu, Hawaii to drive store readiness and operational execution.

This values-based leader reports to the Store Manager or Assistant Store Manager, guiding daily front-line activities and back-of-house management. Key responsibilities include overseeing shipment, replenishment, stock organization, and maintaining inventory accuracy while ensuring cleanliness, safety and policy compliance.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

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