Retail Operations Supervisor: Lead, Coach & Store Readiness

Victoria's Secret & Co.; Garland (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

Victoria’s Secret in Garland, TX seeks an Operations Supervisor who embodies our values and leads store operational execution and readiness. The role reports to the Store Manager or Assistant Store Manager and focuses on shipment processing, replenishment, inventory accuracy, and back-of-house standards.

You will partner with cross-functional teams to ensure cleanliness, safety, and compliant operations, escalating issues as needed.

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity; in some locations this role may take on broader responsibility for leading the business

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

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